When Stylists and Clients Clash

hairstylistThe Hairstylist-Client Relationship
A woman`s relationship with her hairstylist can be like her relationship with a significant other: When things are going well, the woman is wildly happy, blissfully in love, and feels beautiful; but when things go wrong, life is a disaster and she doesn`t know what to do.
For men, their relationship with a stylist (or barber) usually is less mercurial, but that doesn`t mean men are always happy with their haircut or color, or that guys don`t feel just as much anxiety about whether their hair looks good or not.
Not surprisingly, like any interaction between two people, a successful relationship is mostly about communication. Regardless of the salon you go to, sometimes you end up with an untalented or incompatible stylist, and you just have to let go.
On the other hand, you should never be the client from hell. No stylist wants to deal with a client who demeans, disrespects, or treats them as an underling. The goal for both sides is a long-lasting, healthy relationship between the client, stylist, and salon that lasts years.
When Stylists and Clients Clash
Although this may not be easy for either the client or the stylist to hear, the truth is both can have objectives or moods that simply clash. Maybe not always, but from time to time tension can develop, and the goal is to defuse it—or to know when you have a mismatch and need to move on to someone else.
Ask your friends or salon employees who don`t do hair and you`ll often hear that stylists can be a sensitive, tricky group of artists. Oftentimes, ego gets in the way of reason—but there absolutely are stylists out there who are exceedingly talented yet humble.
Stylists often will ask for your feedback, but then seem to ignore or disregard everything you say. However, you also must keep in mind that lots of clients want haircuts that won`t work for their hair type, or they have completely unrealistic expectations about what`s possible with their hair. A stylist must deal with such situations delicately; some are true pros at this, while others don`t know how to tell a client that his or her hair wish is unrealistic or impossible to achieve—which doesn`t ensure either party will be satisfied with the result.
Stylists have a difficult job. Most are on their feet all day long, all the while trying to make their clients look great, even if they have wispy, seriously damaged, over-dyed, or difficult-to-manage hair. As clients, we need to understand that hairstylists, even the incredibly talented ones, aren`t miracle workers. If we show up with seriously damaged hair, we cannot expect to walk out looking like we`re ready to star in a shampoo ad!